1) How is on-site testing performed?
A computerized tester will be placed for measuring and recording of power consumption before installation.

2) How long does it take to complete the testing?
On average, it will take 3-5 days to complete the testing.

3) How long does it take to install?
On average, it will take 3-6 hours for an installation, depending on the location of the transformer.

4) How long is the payback period?
Normally, the return on investment can be expected within 24 to 36 months. The larger the electricity consumption, the shorter the payback period will be.

5) What kind of benefit can Eco-pro provide to customers?
- Minimize electricity billing
- Reduced consumption in KW hours
- Longer equipment life
- Improved power efficiency

6) What is the regular maintenance interval during the 10 year warranty period?
Inspection will be carried out once a year.

7) Will the installation of Eco-pro affect the daily business operations?
Installation will be carried out in the most appropriate times to suit each client's particular business schedules with the least disturbance to daily operations.

8) Will Eco-pro affect the provision of electricity?
The "Eco-pro" energy saver has no bearing on power supply.

9) Will any assistance be provided on financing if required?
We offer various financial packages to our clients including lease to own, rental and bank financing.

10) What kind of after-services will be provided?
All sales contracts will be attached with a comprehensive maintenance schedule. In addition, a 24-hour customer service hotline is available for emergency repairs.

11) What does maintenance service cover?
Our maintenance service covers annual examination of the following:
- Input voltages and currents
- Internal dust accumulation
- Fanning system
- Electricity leakage
- Temperature fluctuations
- Internal water accumulation
- Internal rust / damage

12) What kind of energy savings can be achieved?
On the average, savings between 12-15% for lighting circuits and 8-10% for power circuit can be achieved, which varies with the power supply voltage.

13) Does the Eco-pro affect the lifespan of the equipment?
It prolongs the lifespan of most equipment.

14) Can Eco-pro overheat?
Eco-pro is made of H-grade insulation material. Under normal circumstances, overheating will not occur.